Privacy Policy for Email and SMS Communications

Introduction

At Palisades Dental Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information when you receive emails or SMS messages from us. By providing your contact information, you agree to the terms of this Privacy Policy.

Information Collection

We collect personal information that you voluntarily provide to us, including but not limited to:

Your name
Email address
Phone number

Use of Information

The information we collect is used for the following purposes:

To communicate with you regarding your appointments, treatment plans, and other dental-related information.
To send reminders and updates about upcoming appointments.
To provide you with information about our services, promotions, and other news related to our dental office.

Email Communications

When you provide us with your email address, you consent to receive emails from us regarding your dental care and related services. You may opt out of receiving marketing emails at any time by following the unsubscribe instructions provided in each email.

SMS Communications

By providing your phone number and consenting to receive SMS messages, you agree to receive text messages from us regarding your dental appointments and related information. Please note:

SMS consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.
You may opt out of receiving SMS messages at any time by following the opt-out instructions provided in each message or by contacting us directly.

Security of Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not share, sell, or rent your personal information to third parties for their marketing purposes. We may share your information with:

Our staff and contractors who need the information to perform their job duties.
Third-party service providers who assist us in delivering services to you, subject to confidentiality agreements.

Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Withdraw your consent to receive communications from us at any time.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Palisades Dental Care
47 E Madison Ave. Dumont, NJ 07628

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Palisades Dental Care, you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Kryzman at 47 E Madison Ave. Dumont NJ 07628 on 10/8/2024 at 9:00am. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments/billing, etc.
Example:
“Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Palisades Dental Care in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:

If you do not wish to receive SMS messages, you can choose not to select YES on the SMS drop-down box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

Palisades Dental Care

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